Customer Kudos

Read what actual Discount Photo Gift customers have to say about us.

Tell us about your experience

I am sure that it will be great! Thank you do much for going above & beyond! I just wanted to call your attention to it to make sure. Thank you for everything, and I can't believe how quickly you guys got it done. I am so pleased with your customer service as always!
Crystal
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thank you Tony!! My husband and I so appreciate you... Not only for the discount for the large order, but that you are so personal and caring and professional. Your work is always great. May God bless you for your kindness. Be patient with me...It will take me a day or two with this next order, to get all this uploaded and personalized. Thanks again,
Nancy
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Just wanted to say thanks for the wonderful plates. I ordered three separate plates, one for a granddaughter and two for nephews. They turned out fabulous! I know the kids are going to love them. Thank you so much for an excellent job and for getting to me so rapidly.
Randy A
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I ordered four personalized black mugs and was so pleased with this order for many reasons. I was notified on 4/25 that the mugs had been shipped. I tracked them through the Fed Ex website which stated delivery date was 4/28. I live in the delivery path of the horrible tornados that hit NW Alabama. On 4/27, the tornados ravaged this area and the status update showed they were on the delivery truck for delivery. I certainly did not expect them on that day because the weather was so bad (sirens going off, etc.) On the a.m. of 4/30, Fed Ex delivered the package. I immediately shook the pkg. to hear what should have been broken glass, but to my surprise, they were packaged so well to begin with, they were definitely well-protected. They are going to be given individually as gifts so the wonderful boxing was great! Also, the mugs looked fantastic! I definitely will have your store bookmarked as my “go-to” personalization site, as well as suggesting your services to others. *A shout out to Fed Ex also*
Pamela Hamm
Muscle Shoals, AL

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I just wanted to say thank you for the great follow-up customer service with my recent puzzle order. I received the new puzzle today, it looks really amazing! It's clean, accurate, good print quality, it'll work great for our marketing piece! ...way better than I anticipated it turning out! Again, thank you for the great follow-up and service.
Regards ... Shaw
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I am beyond pleased with the Christmas gifts I ordered. The quality is excellent. I received my package in four days! The ordering process is very straightforward, unlike other sites involving photo downloads. I will definitely order from you again. Just awesome!!
Amy
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THANK YOU!!!! I ordered 7 photo puzzles from you just six days ago and I received them today!! They are PERFECT!!! I especially love the larger one in the photo tin...it turned out beautifully! I can\'t wait to give them on Christmas Day! I will definitely order from you again!
Wendy
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Just wanted to send a heartfelt thanks...my sister received the mouse pad and coasters I ordered for her as a surprise. Her phone call just now was hard to understand through her tears of gratitude and joy...great job!! Sincere thanks, especially for the very reasonable prices and fast service. I will certainly order again soon, and tell everyone I know about you! :)
Karen
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Per Tony your customer rep, I am emailing you this note:
I want to say, how happy I am with your product. I purchased a puzzle from your company for my wife's birthday in September. After some weeks we were almost completed with the puzzle, however one corner piece was missing. I emailed customer service, and within 24 hours I received an email from Tony your customer rep. Now all I needed was that one piece, however Tony stated he would have to send out the entire puzzle again.

I want to stress, the amazing Customer Service that your team has portrayed. I chose your company strictly on the price and size of your puzzle. Again, I am sure that I was going to miss out on quality. HOWEVER was I mistaken, the quality of the puzzle is great, the size is great, and the price is great!...

Please convey my thank you to Tony, obviously customer service flows from top to bottom, therefore congratulations to you as well.

I will DEFINITELY use your company to order again,
Sincerely, Nizar
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Our first experience with DiscountPhotoGifts.com was a positive one. From the responsive customer service (a real person answered the phone!), to the user-friendly upload interface, to the fast shipping and quality product...the whole experience was excellent. I'd recommend this company for your photo gifts, hands down.
John
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Just wanted you to know I have ordered from Discount Photo Gifts for about 4 years. Everything from Purses, Chocolate suckers, a million plates and personal beach towels!! I have a large family who like to see their pictures of themselves on EVERYTHING. Thanks to you all they love their.
Aunt Katie... THANK YOU
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My recent order was missing a calendar. I called and explained what happened to a very friendly and helpful customer service rep. and he said you would print the missing calendar and mail it to me. I recieved the calendar just a few days later (today). All my calendars look great, and I appreciate your quick turnaround time. Also thank you for replaceing the missing calendar so proptly. This is the third year in a row I have bought custom calendars from your company, and have been very pleased every year. These calendars make great stocking stuffers at Christmas and the family members I buy them for look forward to them every year. So thanks again for a great product, and great service.
Steve Lewis
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i just can't tell you what a refreshing and satisfying and even fun experience this has been, ordering from your company, having someone as swell as tony to work with, compared to soooo many other companies who don't give customers the time of day in general, let alone actually try to help resolve a situation. your site is in my favorites list, and i imagine i'll be finding lots of other items to memorialize with photos in the future. and i'd also like to say, your prices are so very reasonable. best to you, and i'll be recommending you to anyone i know that needs items such as the ones you offer.
Cindy
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Received my order yesterday. Very prompt service. Puzzle looks great. I am definitely adding it to the products I offer for sale. Will be looking at several more of your products in the near future. Thanks for the GREAT service...
Jim

Just had to take the time to thank you so much for the fantastic job you did on the puzzles I ordered for my granddaughters. I'm sure they will have a great time making a picture of themselves. The customer rep I spoke to was great, your directions for ordering on line were great and the length of time it took to get my order was unbelievably FAST !!!! Great job and I will recommend you to others . Again thank you,
Barbara Cant
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I ordered a mug and mouse pad with my daughter's pictures on them for my husband's 40th birthday. I ordered them on a Friday and received them on the following Monday. They both came out beautiful and my husband loved them. Not only do you have prompt delivery but great products. I was a little leary ordering over the internet with a company I was not familiar with, but I am so happy I found your company. I will tell all my family and friends about your website and will order again.
Thank you,
Debbie

Oh my. I just got them. What an unusual surprise...an online purchase that's better than I ever expected! From the moment I placed my order, until now, I've received the best service...and now, a great product. Thank you so much...and 25 proud Moms thank you so much also.
Sincerely,
Leslie
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I have to say - I've had a great experience with your company. I compared your mousepad to an exactly identical one that I ordered from Shutterfly. Yours' was both cheaper and better quality. I'm now a huge fan. I've been recommending the company to all of my friends.
Thanks again!
Patti
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I just wanted to drop you a note and let you know that so far I have been very happy with your products. I have ordered several things so far and still have a few yet to go and thanks to your reasonable pricing, I can afford to do this more often. And I bet your workers are wondering whats up with all the M&M pictures.....LOLOL!
Thank you, Thank you!!!!
Vanessa
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Thank you for the prompt delivery of my order. I was thrilled to receive my photo mug order today. They look great and were packed exceptionally well. -Thanks so much,
Brenda
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I am shocked. Absolutely shocked. I placed my order for 7 different mugs on Saturday. It is now Wednesday and I have just opened the box. They are gorgeous! Thank you... Not only will I absolutely use your company again, but I will make sure that everyone knows how wonderful an experience it was. I can't wait to need to order again! Sincerely,
Sydney
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Hi, I ordered a couple of photo tote bags for my mom and mother-in-law for Mother's Day. Just wanted to let you know how well they went over! My mom was amazed with how clear the picture of her grandkids is (not grainy). She said it's probably the best gift she's ever received! Thank you for helping make Mother's Day a success!
Stephanie
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Thank you so very much for sending the shirt so fast! I truly do appreciate it! I am very pleased with my purchases from you and will spread the word about what a great company you are! Thanks you so very much again,
Narda
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To the staff of Discount Photos,
I ordered a tote bag from you and received it this weekend. I had to let you know how very pleased with the quality of it, and the speed in which you sent it! Thank you so much! It's always a gamble when you purchase things online, but I hit the jackpot with your company! :-) I am very happy with my purchase, and I'm sure I will be ordering from you again in the future! Thanks again,
Lisa
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Hi there! I ordered a picture puzzle from your site not too long ago, and I just wanted to say thank you for the wonderful job you all did! I will be ordering from you again (you are bookmarked!!), and I will reccomend you to all my friends!! Great customer service (you fixed something for me after I sent the order on the Internet), fast delivery, and great product! Quite Satisfied,
Samantha
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WOW, can I say GREAT service. I ordered the cups over the weekend and just prayed they would get here by this weekend. Not only did I get them today but they are awesome. I will be sure to tell all friends and family about your company. The prices are great and product is even better. THANKS AGAIN!!!!!
Wendy
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Hello, I just wanted to thank you for the service. I received my order today, well packed, and fast - ordered sun. 12th, got it today, the 16th! even with standard shipping. I ordered two canvas prints to see how they are compared to other vendors, and - great job! I shared this info with large online comunity of photographers, again, I'm very pleased with your services. Thank You very much,
Tomas
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